Model is not able to run successfully even after running RUN application window. Even sometimes software failed to show application status and program status after running from task monitor.
If your license is under maintenance then please get in contact with firstname.lastname@example.org so they can help you with this. If it's not, then send me an email and we'll see what we can do (email@example.com).
When you say model is not running. Does it show an error? Look for a .PRN file with an error message starting with F( . if you can find that .PRN file, it will be help us narrow down the problem.